Why Choose Our Jackson Fence Company

The short version

You are going to get a few quotes. That is the right thing to do. So here is what separates us, stated plainly enough that you can hold us to it.

We come out and walk the line with you before we put a number on paper. The quote is written, and it names the material, the post spacing, the gate hardware, and what we are hauling off. The person who looks at your yard is the person running the job. And when a repair will hold, we tell you that instead of selling you a replacement.

That is it. No pressure, no bait number that grows once we are on site.

We show up, and we put it in writing

The most common complaint people have about fence contractors around here has nothing to do with fence building. It is that somebody quoted a job and then went quiet, or gave a number over the phone that changed later.

We schedule a real window for the estimate. If we cannot make a date work, we say so rather than letting it drift. And the written quote spells out the parts that cheap bids leave vague: how deep the posts go, how many gates, who hauls off the old fence, and what happens if we hit rock or a wet spot.

One of the reviews customers have left us is three stars, and it is about scheduling. A homeowner was told two weeks and it ran closer to five, and they had to call us to find out why. That is a fair complaint and we left it up rather than burying it. The fence itself was solid. The communication was not, and that is the part we are fixing.

We build for West Tennessee ground, not somebody else's

This matters more than most people expect, and it is where a lot of fences go wrong.

West Tennessee sits on the Gulf Coastal Plain over the Mississippi Embayment, and the uplands here are capped with wind-blown loess. That is silt. It is not the rocky limestone ground they deal with in Middle Tennessee, and it does not behave the same way. Silt digs easy, which is good news right up until a saturated hole will not hold a post. It holds water, and it moves as it goes from wet to dry.

So post depth, hole diameter, and how the concrete is crowned to shed water are what keep a fence line plumb through a wet winter. We set footings for the ground we find on your lot. If you want the longer explanation, our guide on setting posts in West Tennessee soil walks through it.

Wind is the other local fact. Jackson has been through strong tornadoes more than once, and hard straight-line wind comes through most springs. A solid privacy panel catches all of it, so we brace accordingly instead of pretending the weather here is mild. More on that in our storm damage guide.

We handle the permit, and we know what the city actually asks for

Inside the Jackson city limits, a fence permit is required, and the city charges a published fee for it. The application wants a certified boundary survey or a signed agreement with your neighbor. There is also a front-yard vision rule: nothing that materially blocks sight above two and a half feet in a required front yard. Corner lots have their own sight-triangle rule, city and county both.

Out in unincorporated Madison County, a standard residential fence seven feet or under does not need a building permit. Taller than that triggers a permit and structural review.

One more that trips people up: for privacy fencing, the finished side has to face your neighbor and the street. Worth knowing before you pick a style.

Knowing all of that before we quote is the whole point of hiring somebody local. Our permits guide has the detail, and the surrounding towns each run their own code, so we confirm with city hall before we set posts.

What our customers say

We have a 4.8 average from 11 customer reviews. Not hundreds. Eleven, and you can read every one of them, including the three-star.

The themes that come up: the quote matched the final bill, the crew cleaned up each evening, corners and gate posts were braced right, and somebody walked the finished line with the homeowner before leaving. Read them all on our reviews page.

What we will not tell you

Plenty of fence websites will quote you a price per foot, promise a number of years, or tell you the maximum fence height in Jackson. We are not going to do any of that, and here is why.

• We will not quote a price before seeing your lot. Footage, height, gate count, grade, access, and what has to come out first move the number too much for a web page to be honest about it.
• We will not name a maximum backyard fence height for Jackson or Madison County, because neither one publishes a number for side and rear yards. Anybody who gives you one is guessing.
• We will not state a frost depth. We have not verified one for Madison County, so we build for drainage and soil movement instead of quoting a figure we cannot source.
• We build and repair fences and gates. That is the whole list. Anything outside it, including work with your insurer, clearing trees, or reshaping a lot, is somebody else's trade and we will say so.
• We will not claim a warranty length. Ask us what we will stand behind on your specific job and we will tell you directly.

If a contractor's website is willing to invent any of the above, that tells you something about the estimate they are going to hand you.

How to compare any fence contractor, including us

Use this on every bid you collect. If we come out badly against it, hire the other crew.

• Ask for the quote in writing, with the material grade, post depth, post spacing, and gate hardware named.
• Ask who is actually doing the work, and whether it is the same person who came out to look.
• Ask what happens if they hit rock, roots, or a wet hole, and whether that changes the price.
• Ask who calls Tennessee 811 and how long before digging. State law requires the call at least three full business days ahead.
• Ask who pulls the city permit and who is responsible if the survey turns up a line problem.
• Ask what gets hauled off, and whether the old fence and spoil are included.
• Ask them to show you license and insurance documents, and verify the license with the state yourself. Tennessee requires a contractor license at a twenty-five thousand dollar project threshold.
• Ask for a straight answer on repair versus replacement, and see whether they will talk you out of the bigger job.

Our full version of this is in questions to ask a fence contractor.

Common questions